The Burning Bonsai in Burbank CA. was the latest location to be added to my "To Be Avoided" list.
To be fair, we tried this place three times. Each time we received extraordinarily poor service. The waiters just blatantly ignored us as long as they could. When they took our order, not one of the 2 different waiters wrote anything down. Not surprisingly, at least one of our orders was wrong each time. This latest time, he completely forgot one of our dishes and added stuff we did not order, on top of screwing up a couple of things. I ordered a sesame noodles with tofu (vegetarian) and found pieces of chicken in it. They made it with chicken then noticed the mistake in the kitchen and just pulled the big pieces of chicken off the top and put the tofu on.
They served the noodles on a plate so small that the noodles were literally hanging off the side of the plate and dragging on the table as the waiter served it. No shame. My wife was not very happy about that.
My noodles were undercooked and something actually made me puke.
When serving us water, a piece of minced salmon sushi fell off the waiter's hand or sleeve onto the table. He didn't even notice or offer to clean it.
So, my rating for this place, 1-5 with 1 being crappy as hell and 5 being damn good:
Service: 1
Presentation: 2
Cleanliness: 3
Taste: 3.5
Overall Value: 2
You may ask why we went there 3 times. The answer: My 88 year old dad wanted to take us there. But Zoe and I agreed after this last trip, not even a free meal will get us back there again.
Restaurant information:
The Burning Bonsai
4408 W Magnolia Blvd
Burbank, CA.
1 comment:
I have been here 2o times at least. If I was a food critic, I would say great!!! Trendy scene, dark inside great food. I never had poor service here, maybe slow on the water, but that was it. the food is excellent. The decor is great.
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